Reopening Information

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REOPENING PLANS AT INDUSTRIAL CIGAR CO.

05/01/2020

On Friday, May 1st, Texas Retailers will be allowed to open to 25% capacity. The following is our plan of action.

ARE WE OPEN?

On Monday, May 4th, ICC will open to MEMBERS ONLY through the remainder of phase 1 Texas retail reopening. There will be 12 openings in the public lounge and 12 openings in the private lounge. Members will be limited to 2-hour visits, and we must ask that members do not bring guests during this time.

Our hours will move to 10 am - 9 pm every day except Sundays from 12 pm - 8 pm. Reservations will not be available and the lounge will be on a first-come, first-serve basis.

MEMBER CHECK-IN REQUIRED

Both Private and Public members are asked to check-in at the front retail counter upon arrival to sign in and mark your time of arrival.

PURCHASING OPTIONS FOR NON-MEMBERS

Nonmembers are welcomed to sit outside of the lounge at the shared bench or bistro tables during business hours. 

  1. Our Humidor and Retail Space is open to everyone for grab and go purchases.
  2. IndustrialCigars.co is open 24/7 with the following options:
    • Local Delivery within 20 Miles of ICC (every day at 4 pm)
    • UPS Delivery outside 20 miles and nationally
    • In-store pickup

CRS (Cigars Ready-to-Smoke) Quarantine Packs. These are pre-built packs set to help you make the most of your quarantine experience. The curated selections are changed weekly.

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SAFETY MEASURES BEING TAKEN AT ICC

Cleanliness and purification have always been a top priority of ICC. From the beginning, we’ve had air purification technology from nuclear submarines, hospital-grade ionizers for air sanitization, and rigorous cleaning expectations. Since closing, we have added another hospital-grade ionizer to our HVAC and changed all filtration units. These are a few additional steps we are taking to ensure additional safety measures.

  • We have arranged seating to comply with the CDC's social distancing recommendations.

  • We greet every customer in the way they wish to be greeted and respect your decision to head nod, fist-bump, foot tap, elbow tap, or a handshake. Whatever works with you!

  • We have removed the previous all consumer magazines

  • We are wiping down every chair, door, table, and high traffic area with Lysol wipes a minimum of 3 times per day.

  • We have a bottle of sanitizer inside the public lounge for your use when you enter and exit the lounge.

If you choose to come out for a cigar, please be assured that we are here to ensure your visit is excellent throughout the entire experience. We are thankful that you trust us with your visit. Please don't hesitate to reach out if you have any questions.

EVENTS

At this time, there will be two events that will be postponed until a later date.

  1. Regius Cigars - March 28th. Rescheduled date TBD.
  2. smART men with Frisco Arts - April 19th. Rescheduled date to May 14.